Privacy Policy
What information we collect, how we use it and the choices you have.
Last updated: November 2, 2026
1. Information we collect
We collect the details you give us when you create an account, place an order or contact us, such as your name, email address, shipping address, phone number and order contents. We may also collect basic technical information such as browser type and pages visited.
2. How we use information
We use your information to process and ship orders, send order updates, provide customer support, prevent fraud, meet legal obligations and improve our website. With your consent we may send promotional emails, and you can unsubscribe at any time.
3. Payments
Payments are handled by third-party payment processors. We do not store full payment card numbers on our servers.
4. Sharing
We share information only with service providers that help us run the store, such as payment processors, shipping carriers and email providers, and when required by law. We do not sell your personal information.
5. Cookies and local storage
This site uses your browser's local storage to remember your cart, saved products, theme and sign-in details on your device. You can clear this data at any time in your browser settings.
6. Data retention and security
We keep information only as long as needed for the purposes above and to meet legal requirements. We use reasonable technical and organizational measures to protect it, but no system is completely secure.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, or to object to certain processing. To make a request, email support@valentinelabs.example.
8. Children
Our products and website are not directed to anyone under 21 and we do not knowingly collect information from minors.
9. Changes to this policy
We may update this policy from time to time. The date at the top shows the latest version.